Feature
Live queue management for the reception desk
Reception sees today's bookings and walk-ins in one place, then moves patients through arrived, called, skipped, recalled, and completed states.
The problem
When token status lives on sticky notes or memory, waiting rooms get confused and staff interrupt each other.
How Turnly helps
Turnly keeps one live list per doctor queue for the day so reception and doctors share the same state.
How it works
- Online bookings appear as booked tokens.
- Reception marks Arrived when the patient reaches the clinic.
- Call next, skip, recall, no-show, and complete keep the queue accurate.
Key benefits
- One source of truth for today's queue
- Walk-ins and online bookings together
- Clear actions for busy desks
- Feeds the waiting-room TV display
Questions about Live queue management
Turnly is digital parchi and live token queue software for clinics and private OPDs. Patients book from your shared link or QR. Reception runs today's list. Doctors run their own queue. A waiting-room TV shows token numbers without patient phones.
Yes. Patients open the clinic booking link you share, choose a doctor when the clinic has more than one, and book a token for the available day. No patient account or app install is required.
Starter is for one doctor. Professional is for up to five doctors. Both include a 14-day free trial after Turnly activates your clinic. Setup fee and monthly billing are confirmed with our team over WhatsApp.
Register your clinic on Turnly, finish setup (doctors, hours, booking link), then message us on WhatsApp so we can activate your trial. After the trial, send payment proof and we renew your subscription manually.
Ready to digitize your clinic queue?
Register your clinic, finish setup, then WhatsApp Turnly to activate your 14-day free trial.